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As a major international airport, Dublin Airport has to manage over 27 million people per year flying to over 180 destinations. It’s operated by DAA, an expert in airport management and aviation services.
Dublin Airport - www.dublinairport.com
Meantime work in a collaborative way that is refreshing for all our team, there is always a commitment to understand what we are looking for and find a solution.
"Philip Bolger, Platinum Services Manager
We badly needed a new system that would streamline our processes, allow us more time to grow the business and most of all enhance what we offer our clients.
"Philip Bolger, Platinum Services Manager
Meantime have not only delivered but have brought a level of customer service that truly makes us feel like a valued client.
"Philip Bolger, Platinum Services Manager
AMaT is an audit management and tracking system which was created in partnership with the NHS in order to ensure that routine audit activity leads to improvement. Meantime has been responsible for ongoing development since 2016 and the system is increasingly being taken up by healthcare organisations across the UK. As of March 2022 there are 25 trusts, health boards, and private groups auditing through AMaT.
AMaT - www.amat.co.uk | Twitter - @trackedbyAMaT
With AMaT, we have a system to capture what activity is taking place, one that gives people ownership and puts names against actions, and one that provides visibility of how projects are progressing and who has completed what.
"Deborah Kershaw, Head of Outcomes and Assurance, Stockport NHS Foundation Trust
The feedback we get is incredible. I have not had a single person use it and say they don't like it.
"Tracey Brailsford, Quality and Performance Lead, Derbyshire Community NHS Trust
There was nothing that did everything that we wanted it to do, for example ward audits and NICE compliance statements. [AMaT is the] solution that best meets our needs.
"Alison Leather, Clinical Audit & Effectiveness Manager, LTHTr
AMaT gave us more insight into what the problems were in meeting the audit criteria.
"Laura Kirby, National Clinical Information Lead, Spire Healthcare
One of the nurses was having to type up CQC spot checks on paper, at night and over the weekend. Now this is done in AMaT, the data and reports are all there. It has saved her a huge amount of time.
"Deborah Kershaw, Head of Outcomes and Assurance, Stockport NHS Foundation Trust
AMaT has reduced the time taken to carry out an audit, and increased visibility of the process.
"Alison Leather, Clinical Audit & Effectiveness Manager, Lancashire Teaching Hospitals Trust
The Listening Place was conceived in 2015 and set up in 2016 in London, by a group of volunteers with a great deal of experience in supporting people who feel that life is no longer worth living. It is a charity with an award winning team of volunteers who offer free, confidential and ongoing face-to-face listening, by appointment.
The Listening Place - www.listeningplace.org.uk
Meantime IT never failed to respond quickly and efficiently, helping translate our requests into functional pieces
"Laura Fach – New Site/Project Manager
Just wanted to say how fantastic the new database is - the design is really intuitive and easy to use, and the new functionality like reports to review and the timeline are a great step forward.
"The Listening Place Volunteer
I have been using the database this morning for the first time, and I think it's excellent!
"The Listening Place Volunteer
It seems to work wonderfully and is a joy to use
"The Listening Place Volunteer
Heathrow Airport is a major international airport in London, United Kingdom. Heathrow is the third busiest airport in the world by international passenger traffic, as well as the busiest airport in Europe by passenger traffic, and the sixth busiest airport in the world by total passenger traffic.
Heathrow Airport Ltd. - www.heathrow.com
The system was built and delivered within two months, branded the way we wanted, built the way we wanted, and with a lot more intelligence than we’d anticipated.
"Karima Khandker, Retail Academy Manager, Heathrow Airports Ltd. (BAA)
The software will pay for itself in a short period of time.
"Karima Khandker, Retail Academy Manager, Heathrow Airports Ltd. (BAA)
A system this intuitive really is worthwhile.
"Karima Khandker, Retail Academy Manager, Heathrow Airports Ltd. (BAA)
With the data we collect on the system we now have a level of intelligence we didn’t previously have.
"Karima Khandker, Retail Academy Manager, Heathrow Airports Ltd. (BAA)
A robust, reliable system for a competitive price, with the ability to deliver within a very short space of time.
"Lynn McNicholl, project leader, Heathrow Airport Ltd.
Eggbase was founded in 2011 by Managing Director Anne Fleck. Many businesses in the egg and poultry sector now rely on Eggbase software.
Eggbase - www.eggbase.co.uk
Proving there's no field in which a strong IT solution can't make a difference, our work for Eggbase makes it possible to manage all aspects of egg production. The result enabled the company to reach a staggering 400% growth in just 12 months but the process was as delicate as handling the eggs.
In order to fulfill the brief, Meantime had to unite a group of standalone and static applications and make them accessible anywhere at anytime. The already popular software was making too many demands on owner Anne Fleck's time and desperately needed a complete overhaul. We carried out a consolidated approach, putting everything online to make Eggbase accessible anywhere in the world from any computer, smartphone or tablet. This, and a whole new level of functionality, means Anne can really count her chickens.
Thanks to Meantime, I've freed up three days a week that I can spend growing the business, and I've been able to take it to a level I never thought possible.
"Anne Fleck, Eggbase Ltd.
The team at Meantime really listen to what I need and are excellent at interpreting it.
"Anne Fleck, Eggbase Ltd.
The attention to detail from Meantime is very satisfying, they're logical, they're thorough and I can't speak highly enough of them.
"Anne Fleck, Eggbase Ltd.
Headquartered in Switzerland, Sika is a speciality chemical company with expertise in the building and automotive industries. With annual sales of over £4 billion, Sika operates in 98 countries and employs more than 17,000 people.
Sika - www.sika.com
Catch Up® is a not-for-profit charity working to address literacy and numeracy difficulties that contribute to underachievement.
Catch Up® - www.catchup.org
One of the vital links in the learning chain of children struggling with literacy or numeracy is a charity called Catch Up. Their work in offering complete training, resource and support packages can make all the difference. Unfortunately, when it came to IT systems, Catch Up needed to catch up.
Their existing solution could not keep pace with the growing number schools, teachers, resources, and service offerings they were dealing with.
After they approached Meantime, we developed a new website, content management system, expanded administrative capabilities, and a robust new online booking system which enabled schools and teachers to sign up. The full online automation of what previously involved copious amounts of paperwork, meant Catch Up could become a effective at delivering their core services and face the future ahead of the curve.
Many of our labour-intensive manual office processes have been automated very successfully, thanks to Meantime
"Julie Lawes, Catch Up® Director
The staff at Meantime have been a delight to work with - always prepared to go the extra mile
"Julie Lawes, Catch Up® Director
TEAM75LIVE was initially set up by Meantime client Chris Leaning to stream The 1975’s concerts to other fans around the world. As the enterprise became more and more popular, Chris decided to use its success to raise money for Warchild. He came to Meantime to ask us to donate the site, which we were only happy to do: Chris is a longstanding client and a good friend, and Warchild is a great charity.
TEAM75LIVE - www.team75live.com
Coniston Corporate Embroidery is based in the Lake District at the head of Coniston Lake. Established in 2000, Coniston Corporate supply workwear and bespoke embroidery to their UK wide customer base.
Coniston Corporate UK - www.cceuk.org
An overly complex ordering system meant Meantime needed to unpick lots of problems for this embroidery company. Coniston provided a white label service to its clients so they could sell clothing to their own customers. But the process needed to be centralised and streamlined and to link each customer's website to their own processing system.
Our solution resulted in the smooth automation from ordering to warehouse picking, embroidery, delivery, and finally, invoicing. Sellers maintained their extra revenue stream but with less work and Coniston gained a better overall view of sales through a refined design which was more SEO readable and even more user-friendly
Meantime has offered us an exceptional and innovative service allowing our business to grow beyond all expectations.
"Paul Reilly, managing director, Coniston Corporate Ltd
The Helen O'Grady Drama Academy is the only organisation of its kind in the UK and had its origins in Australia many years ago. In 1979, Helen O'Grady, a trained teacher, drama teacher and actress, hired a hall in a Perth suburb and commenced after school drama classes for children. Her aims were to provide a self-development through drama programme for children.
Helen O'Grady - www.helenogrady.co.uk
With over 15,000 students, the biggest drama Helen O'Grady Academies had was in keeping track of everyone. This was made even more difficult when all those students are spread across 50 sites in the UK, each with different Principals all doing admin their own way. It left the UK's leading acting academy in need of strong direction.
That's when Meantime was appointed and together we gave it the MIDAS touch - a web-based system which stands for Management Information Data and Support. Our bespoke solution replaced the old paper system and made it possible to keep track of pupils, maintain accounts, and deliver marketing campaigns. It was the 24-7 approach Helen O'Grady Drama Academies needed enabling tasks that would usually take a day to be completed in just ten minutes. Needless to say, it became a smash hit.
The cost of installing the system has been treated as an investment for the future of the business and enabled it to grow.
"Nigel le Page, licensor, Helen O'Grady Drama Academy
The system has released our franchisees to spend more time on marketing and promotional activities, which in turn has led to the expansion of their own individual businesses.
"Nigel le Page, licensor, Helen O'Grady Drama Academy
When our company was considering a web-based management system for our franchise network, Fenner and his staff provided us with a business system which met all our needs.
"Nigel le Page, licensor, Helen O'Grady Drama Academy
We have always been impressed with both the response and the advice received when placing requests for additions to our original specification.
"Nigel le Page, licensor, Helen O'Grady Drama Academy
The main factors for the excellent relationship we now enjoy with Meantime is their flexible approach and promptness in dealing with any enquiries by us.
"Nigel le Page, licensor, Helen O'Grady Drama Academy
We look forward to continuing working with Fenner and his staff for many years to come.
"Nigel le Page, licensor, Helen O'Grady Drama Academy
Entrust Social Care was established over fourteen years ago since which time they have built and developed relationships with hundreds of clients throughout the Public and Private Sectors, across the UK, supplying the highest calibre qualified Social Workers and Support Workers within Children's Services, Adult Services, Mental Health Services and Youth Offending.
Entrust - www.entrustsocialcare.co.uk
The success of Entrust Social Care meant that commercial director, Ian Brindley, was spending two days each week manually inputting timesheets and contract details into spreadsheets. The rules and regulations associated with the business complicated the process even further. Meantime were called upon in order to streamline this into a bespoke solution which would enable further growth and cost-savings.
We created a database which could store every detail about Entrust's clients and their locums including pay rates, tax rates and contract details. On top of this was placed a user-friendly admin interface which enabled the system to be easily kept up to date. Reports were easily obtained and the automation led to all the hoped-for savings. And all because of Entrust's trust.
Meantime's bespoke business system has saved us a significant amount of operational overheads and at least one member of administration staff, to the tune of at least £20,000 each year.
"Ian Brindley, Entrust Social Care
Without the bespoke software from Meantime, we simply wouldn't have been able to expand the way we have.
"Ian Brindley, Entrust Social Care
We haven't had a single second of downtime since Meantime's bespoke software was implemented.
"Ian Brindley, Entrust Social Care
We have been working with Meantime for the past four years and have received an absolutely excellent service from day one.
"Ian Brindley, Entrust Social Care
The quality of Meantime's business software is unquestionable and we have had no system outages over the four year period.
"Ian Brindley, Entrust Social Care
I would not look elsewhere for either bespoke business software or support and can highly recommend Meantime.
"Ian Brindley, Entrust Social Care
Retro Co is an online shop for A Card And A Gift, the company that sells the iconic CD and DVD cards throughout the world. As less and less people have CD players and move to enjoying to their music on MP3 players, Retro Co needed a mechanism to download musical content to people who had purchased one of their cards.
Retroco - www.retroco.com
Working with Meantime has been a revelation. There’s absolutely no question we’ll continue working with them in our future IT projects.
"Chris Leaning, managing director, Retro Co
Working with Meantime is so easy. They get the point straight away from the briefest of instructions and I hardly need to be involved.
"Chris Leaning, managing director, Retro Co
Fenner is methodical, very bright and has an ability to see exactly what I need.
"Chris Leaning, managing director, Retro Co
With Meantime, everything gets done quickly and with minimum effort.
"Chris Leaning, managing director, Retro Co
I’ve never had such a good experience with an IT company before.
"Chris Leaning, managing director, Retro Co
Mobility Connect offers mobility products such as scooters, chairs and beds on financial terms to suit anyone's pocket.
Mobility Connect - www.mobilityconnect.co.uk
Meantime IT developed a bespoke software solution which enabled Mobility Connect to better serve their customers.
Meantime were efficient and friendly, and their system solution has saved us time and money.
"Louise Livesey, Managing Director, Mobility Connect
eatsleepthink are an award-winning team of creative individuals with a passion for great work. With a diverse range of talents and US partner G&S Business Communications, Eatsleepthink offer a genuine promise of originality, creativity and innovation all over the globe from the outskirts of Sheffield.
eatsleepthink - eatsleepthink.com
Launch of Mi LifeMapp - YouTube video
One of the smoothest collaboration projects we’ve ever had, and it’s a credit to Fenner and the team
"Mike Marshall, eatsleepthink Design Limited
Meantime gave us, and Sheffield Futures just what we wanted: an app that supplies the young people of Sheffield with an optimal and discreet solution,
"Mike Marshall, eatsleepthink Design Limited
Edge of the World is where adventurous people go to look for clothing to kick back and relax in. Their commitment to quality, service and a totally laid-back vibe has helped them grow across the North of England.
Edge of the World - www.edgeoftheworld.com
Our belief that great communication leads to a great partnership has served us well with Edge of the World. Their desire to maintaining a clear dialogue with their customers led them to commission the development of a bespoke email system from Meantime. They wanted a system which could take email addresses from wherever the customer chose to give one: from in-store when asked at the point of a sale, from the website, or from anywhere else staff might choose to request one. These email addresses then had to be categorised in order for Edge of the World to better understand how to interest and incentivise the customer.
Such a mailing solution could not be bought 'off the shelf'. It meant Meantime and Edge of the World working together to identify the needs of the business and its customers. But given that our partnership with them has lasted many years, we believe they made the right choice.
Together with Meantime we have been able to create a truly bespoke email system that fulfils all of our needs. We have been able to take our email campaigns to the next level
"A. North Managing Director
Throughout the design, build and testing phases Meantime have been exceptionally helpful.
"N. Fairhurst Website Manager
Meantime have answered all questions and implemented changes quickly and efficiently. Together we’ve been able to create fantastic system
"N. Fairhurst Website Manager