We create bespoke business systems that work for you

Dublin Airport Ltd.

As a major international airport, Dublin Airport has to manage over 27 million people per year flying to over 180 destinations. It’s operated by DAA, an expert in airport management and aviation services.

Dublin Airport - www.dublinairport.com

Meantime and Dublin Airport

Meantime's reputation within the aviation industry led Dublin Airport to appoint the company for the job of developing its Platinum Services booking system. The company delivered above and beyond expectations with a level of customer service which delighted Dublin.

Testimonials

Sika

Headquartered in Switzerland, Sika is a speciality chemical company with expertise in the building and automotive industries. With annual sales of over £4 billion, Sika operates in 98 countries and employs more than 17,000 people.

Sika - www.sika.com

Meantime and Sika

Sika sought Meantime for their expertise in transitioning systems onto a mobile platform. With much of the work done out on site, this prerequisite was the starting point for Meantime’s work.

AMaT

AMaT is an audit management and tracking tool for the health sector. The software was built to address key issues in the way audits are carried out at Health Trusts up and down the country.

AMaT - www.amat.co.uk

Meantime and AMaT

When Lancashire Care NHS Foundation Trust wanted to change how audits were done, Meantime realised the Trust’s aspirations went way beyond their budget. Always willing to back their own ability, Meantime decided to go ahead and build it anyway - at their own risk. The result is a software service which leads the way in audit management and tracking and is in use or being considered across increasing numbers of other Trusts.

Further Information (external links)

Improving efficiency and effectiveness of care - lancsteachinghospitals.nhs.uk article

Digital audit management tool helps Lancashire trust save time and money - digitalhealth.net article

How clinical auditing is moving with the times - That's Lancashire YouTube video

Testimonials

Heathrow Airports Ltd

Heathrow Airport is a major international airport in London, United Kingdom. Heathrow is the third busiest airport in the world by international passenger traffic, as well as the busiest airport in Europe by passenger traffic, and the sixth busiest airport in the world by total passenger traffic.

Heathrow Airport Ltd. - www.heathrow.com

Meantime and Heathrow

In 2010 Meantime were invited by BAA's Business Support Centre to write a system to manage appointments at the ID Centres at their six airports. There was a strict (and close!) deadline but we delivered to their requirements, on time and on budget. Such was the success of that project that we were then invited to write a system to manage the registration and, later, deployment of people who wanted to volunteer to help at Heathrow for the 2012 Olympics. Since then, we have written a system to deploy non-operational staff around Heathrow on those occasions when extra help is required in the terminals, a booking system for VIPs passing through the airport's private suite, and systems to manage the training of external staff who are working at the airport (the staff at Costa, for example), which was recently extended to cater for construction contractors at the airport.

Testimonials

Colchester Borough Council

The Borough of Colchester is a local government district and borough in Essex, England, named after its main town, Colchester. The borough covers an area of 125 square miles and stretches from Dedham Vale on the Suffolk border in the north to Mersea Island on the Colne Estuary in the south.

Cochester Borough Council - www.colchester.gov.uk

Meantime and Colchester

Councils and paperwork go together like sunshine and showers in that one of those things is best put aside. So when Colchester Borough Council management realised the danger of drowning in a deluge of forms, they called Meantime.

We looked at the existing process, which involved keeping all team work tasks being kept on spreadsheets and printed out each day, and threw the whole thing in the recycle bin. An entirely new app for Android now provides a scheduled booking system, as well as alerting street teams to incidents requiring immediate attention and directing them to the precise areas using interactive maps. Meantime's app was even built to compliment the council's existing booking and reporting system, so there was no need for an expensive overhaul of all the IT equipment. Planning is now efficient and issues such as cancelled appointments are easily dealt with meaning the initial trial was rolled out to an additional nine local authorities.

Testimonials

Catch Up

Catch Up® is a not-for-profit charity working to address literacy and numeracy difficulties that contribute to underachievement.

Catch Up® - www.catchup.org

Meantime and Catch Up®

One of the vital links in the learning chain of children struggling with literacy or numeracy is a charity called Catch Up. Their work in offering complete training, resource and support packages can make all the difference. Unfortunately, when it came to IT systems, Catch Up needed to catch up.

Their existing solution could not keep pace with the growing number schools, teachers, resources, and service offerings they were dealing with.

After they approached Meantime, we developed a new website, content management system, expanded administrative capabilities, and a robust new online booking system which enabled schools and teachers to sign up. The full online automation of what previously involved copious amounts of paperwork, meant Catch Up could become a effective at delivering their core services and face the future ahead of the curve.

Testimonials

Eggbase Ltd

Eggbase was founded in 2011 by Managing Director Anne Fleck. Many businesses in the egg and poultry sector now rely on Eggbase software.

Eggbase - www.eggbase.co.uk

Meantime and Eggbase

Proving there's no field in which a strong IT solution can't make a difference, our work for Eggbase makes it possible to manage all aspects of egg production. The result enabled the company to reach a staggering 400% growth in just 12 months but the process was as delicate as handling the eggs.

In order to fulfill the brief, Meantime had to unite a group of standalone and static applications and make them accessible anywhere at anytime. The already popular software was making too many demands on owner Anne Fleck's time and desperately needed a complete overhaul. We carried out a consolidated approach, putting everything online to make Eggbase accessible anywhere in the world from any computer, smartphone or tablet. This, and a whole new level of functionality, means Anne can really count her chickens.

Testimonials

Entrust Social Care

Entrust Social Care was established over fourteen years ago since which time they have built and developed relationships with hundreds of clients throughout the Public and Private Sectors, across the UK, supplying the highest calibre qualified Social Workers and Support Workers within Children's Services, Adult Services, Mental Health Services and Youth Offending.

Entrust - www.entrustsocialcare.co.uk

Meantime and Entrust

The success of Entrust Social Care meant that commercial director, Ian Brindley, was spending two days each week manually inputting timesheets and contract details into spreadsheets. The rules and regulations associated with the business complicated the process even further. Meantime were called upon in order to streamline this into a bespoke solution which would enable further growth and cost-savings.

We created a database which could store every detail about Entrust's clients and their locums including pay rates, tax rates and contract details. On top of this was placed a user-friendly admin interface which enabled the system to be easily kept up to date. Reports were easily obtained and the automation led to all the hoped-for savings. And all because of Entrust's trust.

Testimonials

Edge of the World

Edge of the World is where adventurous people go to look for clothing to kick back and relax in. Their commitment to quality, service and a totally laid-back vibe has helped them grow across the North of England.

Edge of the World - www.edgeoftheworld.com

Meantime and Edge of the World

Our belief that great communication leads to a great partnership has served us well with Edge of the World. Their desire to maintaining a clear dialogue with their customers led them to commission the development of a bespoke email system from Meantime. They wanted a system which could take email addresses from wherever the customer chose to give one: from in-store when asked at the point of a sale, from the website, or from anywhere else staff might choose to request one. These email addresses then had to be categorised in order for Edge of the World to better understand how to interest and incentivise the customer.

Such a mailing solution could not be bought 'off the shelf'. It meant Meantime and Edge of the World working together to identify the needs of the business and its customers. But given that our partnership with them has lasted many years, we believe they made the right choice.

Testimonials

Coniston Corporate Ltd

Coniston Corporate Embroidery is based in the Lake District at the head of Coniston Lake. Established in 2000, Coniston Corporate supply workwear and bespoke embroidery to their UK wide customer base.

Coniston Corporate UK - www.cceuk.org

Meantime and Coniston Corporate

An overly complex ordering system meant Meantime needed to unpick lots of problems for this embroidery company. Coniston provided a white label service to its clients so they could sell clothing to their own customers. But the process needed to be centralised and streamlined and to link each customer's website to their own processing system.

Our solution resulted in the smooth automation from ordering to warehouse picking, embroidery, delivery, and finally, invoicing. Sellers maintained their extra revenue stream but with less work and Coniston gained a better overall view of sales through a refined design which was more SEO readable and even more user-friendly

Testimonials

Dove Nest

Over the past 35 years, Dove Nest Group has developed and delivered world-class training and development solutions that enable organisations to unlock their potential through the development of their people.

Dove Nest Group: www.dovenest.co.uk

Meantime and Dove Nest

When it comes to coaching businesses to succeed, Dove Nest is a clear leader. But as so often happens with companies, they were too busy to give themselves a pep talk. They needed to move from a paper-based system to one which could meet the demands of a growing business.

Meantime did a comprehensive audit of how Dove Nest worked and proposed a system which would be fully online and cover everything from client assessments to reporting and invoicing. The result was a robust and scaleable solution which acted as a kind of 'scoring brain' which could handle individual assessments, include interviewers' comments and then produce an instantaneous report. We did such a good job, it enabled Dove Nest to sell into third parties and open up an entirely new revenue stream. That, and a £100k return on its investment, gave them a very tidy nest egg indeed.

Testimonials

Helen O'Grady Drama Academy

The Helen O'Grady Drama Academy is the only organisation of its kind in the UK and had its origins in Australia many years ago. In 1979, Helen O'Grady, a trained teacher, drama teacher and actress, hired a hall in a Perth suburb and commenced after school drama classes for children. Her aims were to provide a self-development through drama programme for children.

Helen O'Grady - www.helenogrady.co.uk

Meantime and Helen O'Grady

With over 15,000 students, the biggest drama Helen O'Grady Academies had was in keeping track of everyone. This was made even more difficult when all those students are spread across 50 sites in the UK, each with different Principals all doing admin their own way. It left the UK's leading acting academy in need of strong direction.

That's when Meantime was appointed and together we gave it the MIDAS touch - a web-based system which stands for Management Information Data and Support. Our bespoke solution replaced the old paper system and made it possible to keep track of pupils, maintain accounts, and deliver marketing campaigns. It was the 24-7 approach Helen O'Grady Drama Academies needed enabling tasks that would usually take a day to be completed in just ten minutes. Needless to say, it became a smash hit.

Testimonials

Retro Co

Retro Co is an online shop for A Card And A Gift, the company that sells the iconic CD and DVD cards throughout the world. As less and less people have CD players and move to enjoying to their music on MP3 players, Retro Co needed a mechanism to download musical content to people who had purchased one of their cards.

Retroco - www.retroco.com

Meantime and Retroco

RetroCo's business model - of allowing customers to create birthday cards on disc featuring songs from the birth year - was in danger of becoming a little too retro for its own good. It needed to move with the times and allow for downloading tracks, as well as receiving physical CDs. So they called Meantime and our solution was music to their ears. We built a system using Amazon Cloud to manage the uploading and downloading of the files. This was capable of handing the demand, no matter how busy things became. Amazon's server also had the benefit of being the most cost-effective way to do this - able to adapt to demand but not costing the earth during idle times. And by use of a neat approach to file management, we also helped RetroCo upload individual tracks but have them delivered as a single package - meaning customers on slower systems could move at their own pace. It was all another bespoke solution and a number one hit for RetroCo!

Testimonials

eatsleepthink

eatsleepthink are an award-winning team of creative individuals with a passion for great work. With a diverse range of talents and US partner G&S Business Communications, Eatsleepthink offer a genuine promise of originality, creativity and innovation all over the globe from the outskirts of Sheffield.

eatsleepthink - eatsleepthink.com

Meantime and eatsleepthink

When faced with a client called eatsleepthink Design, we knew we'd have to prove that Meantime ate, slept and thought about our business too. Luckily, the attention to detail we show every project shone through as we tackled a complex project to develop an app for young people facing life challenges. Working closely with eatsleepthink and Sheffield Futures, we brought all the content and resources together in a multi-device app called Mi LifeMapp. Our technical skills, however, was only part of what made this collaboration a success. With this project being so sensitive, eatsleepthink wanted a partner who could work to a vision, respecting the many issues surrounding it. As proud as we are of our technical abilities, in this case we are even more proud that we're that partner.

Testimonials

South Lakeland District Council

South Lakeland is a local government district in Cumbria, England. The population of the Non-metropolitan district at the 2011 Census was 103,658. Its council is based in Kendal. It includes much of the Lake District as well as northwestern parts of the Yorkshire Dales.

South Lakeland District Council - www.southlakeland.gov.uk

Meantime and South Lakeland District Council

Always keen to make the best use of technology in order to get value for money, South Lakeland District Council had a problem with its existing procurement system and called upon Meantime to find a bespoke solution! Costing just £4,000 to develop and install, our new system was designed to save time and money by making the process a whole lot simpler. Real time tracking assisted in freeing up paperwork and support calls whilst automatic cost calculations and the ability for the software to be used securely across multiple sites brings even great efficiencies.

Testimonials