We create bespoke business systems that work for you

Dublin Airport Ltd.

As a major international airport, Dublin Airport has to manage over 27 million people per year flying to over 180 destinations. It’s operated by DAA, an expert in airport management and aviation services.

Dublin Airport - www.dublinairport.com

Meantime and Dublin Airport

Meantime's reputation within the aviation industry led Dublin Airport to appoint the company for the job of developing its Platinum Services booking system. The company delivered above and beyond expectations with a level of customer service which delighted Dublin.

Testimonials

AMaT

AMaT is an audit management and tracking system which was created in partnership with the NHS in order to ensure that routine audit activity leads to improvement. Meantime has been responsible for ongoing development since 2016 and the system is increasingly being taken up by healthcare organisations across the UK. As of March 2022 there are 25 trusts, health boards, and private groups auditing through AMaT.

AMaT - www.amat.co.uk   |   Twitter - @trackedbyAMaT

Meantime and AMaT

Meantime IT continues to work with AMaT and its super user group, delivering ongoing enhancements which ensure that routine audit activity is streamlined into highly effective pathways to improvement. Meantime IT’s expertise is helping clinical audit professionals to fully realise the potential of cloud-based systems for the future of healthcare.

Further Information (external links)

Improving efficiency and effectiveness of care - lancsteachinghospitals.nhs.uk article
Digital audit management tool helps Lancashire trust save time and money - digitalhealth.net article
How clinical auditing is moving with the times - That's Lancashire YouTube video

Testimonials

Sika

Headquartered in Switzerland, Sika is a speciality chemical company with expertise in the building and automotive industries. With annual sales of over £4 billion, Sika operates in 98 countries and employs more than 17,000 people.

Sika - www.sika.com

Meantime and Sika

Sika sought Meantime for their expertise in transitioning systems onto a mobile platform. With much of the work done out on site, this prerequisite was the starting point for Meantime’s work.

Eggbase Ltd

Eggbase was founded in 2011 by Managing Director Anne Fleck. Many businesses in the egg and poultry sector now rely on Eggbase software.

Eggbase - www.eggbase.co.uk

Meantime and Eggbase

Proving there's no field in which a strong IT solution can't make a difference, our work for Eggbase makes it possible to manage all aspects of egg production. The result enabled the company to reach a staggering 400% growth in just 12 months but the process was as delicate as handling the eggs.

In order to fulfill the brief, Meantime had to unite a group of standalone and static applications and make them accessible anywhere at anytime. The already popular software was making too many demands on owner Anne Fleck's time and desperately needed a complete overhaul. We carried out a consolidated approach, putting everything online to make Eggbase accessible anywhere in the world from any computer, smartphone or tablet. This, and a whole new level of functionality, means Anne can really count her chickens.

Testimonials

Heathrow Airports Ltd

Heathrow Airport is a major international airport in London, United Kingdom. Heathrow is the third busiest airport in the world by international passenger traffic, as well as the busiest airport in Europe by passenger traffic, and the sixth busiest airport in the world by total passenger traffic.

Heathrow Airport Ltd. - www.heathrow.com

Meantime and Heathrow

In 2010 Meantime were invited by BAA's Business Support Centre to write a system to manage appointments at the ID Centres at their six airports. There was a strict (and close!) deadline but we delivered to their requirements, on time and on budget. Such was the success of that project that we were then invited to write a system to manage the registration and, later, deployment of people who wanted to volunteer to help at Heathrow for the 2012 Olympics. Since then, we have written a system to deploy non-operational staff around Heathrow on those occasions when extra help is required in the terminals, a booking system for VIPs passing through the airport's private suite, and systems to manage the training of external staff who are working at the airport (the staff at Costa, for example), which was recently extended to cater for construction contractors at the airport.

Testimonials

The Listening Place

The Listening Place was conceived in 2015 and set up in 2016 in London, by a group of volunteers with a great deal of experience in supporting people who feel that life is no longer worth living. It is a charity with an award winning team of volunteers who offer free, confidential and ongoing face-to-face listening, by appointment.

The Listening Place - www.listeningplace.org.uk

Meantime and The Listening Place

Using our expertise in booking engine software, and simplifying complex workflow, Meantime worked with TLP to create a new online system to manage their Visitor’s interactions with them. Replacing an existing, disparate suite of ageing software products, Meantime created a fully integrated solution, catering for online API registrations for those in need of help or referral, through to appointment management, 2-way SMS communication, and finally in support metric and KPI reporting outputs.

Testimonials

Catch Up

Catch Up® is a not-for-profit charity working to address literacy and numeracy difficulties that contribute to underachievement.

Catch Up® - www.catchup.org

Meantime and Catch Up®

One of the vital links in the learning chain of children struggling with literacy or numeracy is a charity called Catch Up. Their work in offering complete training, resource and support packages can make all the difference. Unfortunately, when it came to IT systems, Catch Up needed to catch up.

Their existing solution could not keep pace with the growing number schools, teachers, resources, and service offerings they were dealing with.

After they approached Meantime, we developed a new website, content management system, expanded administrative capabilities, and a robust new online booking system which enabled schools and teachers to sign up. The full online automation of what previously involved copious amounts of paperwork, meant Catch Up could become a effective at delivering their core services and face the future ahead of the curve.

Testimonials

Entrust Social Care

Entrust Social Care was established over fourteen years ago since which time they have built and developed relationships with hundreds of clients throughout the Public and Private Sectors, across the UK, supplying the highest calibre qualified Social Workers and Support Workers within Children's Services, Adult Services, Mental Health Services and Youth Offending.

Entrust - www.entrustsocialcare.co.uk

Meantime and Entrust

The success of Entrust Social Care meant that commercial director, Ian Brindley, was spending two days each week manually inputting timesheets and contract details into spreadsheets. The rules and regulations associated with the business complicated the process even further. Meantime were called upon in order to streamline this into a bespoke solution which would enable further growth and cost-savings.

We created a database which could store every detail about Entrust's clients and their locums including pay rates, tax rates and contract details. On top of this was placed a user-friendly admin interface which enabled the system to be easily kept up to date. Reports were easily obtained and the automation led to all the hoped-for savings. And all because of Entrust's trust.

Testimonials

Coniston Corporate Ltd

Coniston Corporate Embroidery is based in the Lake District at the head of Coniston Lake. Established in 2000, Coniston Corporate supply workwear and bespoke embroidery to their UK wide customer base.

Coniston Corporate UK - www.cceuk.org

Meantime and Coniston Corporate

An overly complex ordering system meant Meantime needed to unpick lots of problems for this embroidery company. Coniston provided a white label service to its clients so they could sell clothing to their own customers. But the process needed to be centralised and streamlined and to link each customer's website to their own processing system.

Our solution resulted in the smooth automation from ordering to warehouse picking, embroidery, delivery, and finally, invoicing. Sellers maintained their extra revenue stream but with less work and Coniston gained a better overall view of sales through a refined design which was more SEO readable and even more user-friendly

Testimonials

Mobility Connect

Mobility Connect offers mobility products such as scooters, chairs and beds on financial terms to suit anyone's pocket.

Mobility Connect - www.mobilityconnect.co.uk

Meantime and Mobility Connect

Meantime IT developed a bespoke software solution which enabled Mobility Connect to better serve their customers.

Testimonials

Edge of the World

Edge of the World is where adventurous people go to look for clothing to kick back and relax in. Their commitment to quality, service and a totally laid-back vibe has helped them grow across the North of England.

Edge of the World - www.edgeoftheworld.com

Meantime and Edge of the World

Our belief that great communication leads to a great partnership has served us well with Edge of the World. Their desire to maintaining a clear dialogue with their customers led them to commission the development of a bespoke email system from Meantime. They wanted a system which could take email addresses from wherever the customer chose to give one: from in-store when asked at the point of a sale, from the website, or from anywhere else staff might choose to request one. These email addresses then had to be categorised in order for Edge of the World to better understand how to interest and incentivise the customer.

Such a mailing solution could not be bought 'off the shelf'. It meant Meantime and Edge of the World working together to identify the needs of the business and its customers. But given that our partnership with them has lasted many years, we believe they made the right choice.

Testimonials

Dove Nest

Over the past 35 years, Dove Nest Group has developed and delivered world-class training and development solutions that enable organisations to unlock their potential through the development of their people.

Dove Nest Group: www.dovenest.co.uk

Meantime and Dove Nest

When it comes to coaching businesses to succeed, Dove Nest is a clear leader. But as so often happens with companies, they were too busy to give themselves a pep talk. They needed to move from a paper-based system to one which could meet the demands of a growing business.

Meantime did a comprehensive audit of how Dove Nest worked and proposed a system which would be fully online and cover everything from client assessments to reporting and invoicing. The result was a robust and scaleable solution which acted as a kind of 'scoring brain' which could handle individual assessments, include interviewers' comments and then produce an instantaneous report. We did such a good job, it enabled Dove Nest to sell into third parties and open up an entirely new revenue stream. That, and a £100k return on its investment, gave them a very tidy nest egg indeed.

Testimonials

Helen O'Grady Drama Academy

The Helen O'Grady Drama Academy is the only organisation of its kind in the UK and had its origins in Australia many years ago. In 1979, Helen O'Grady, a trained teacher, drama teacher and actress, hired a hall in a Perth suburb and commenced after school drama classes for children. Her aims were to provide a self-development through drama programme for children.

Helen O'Grady - www.helenogrady.co.uk

Meantime and Helen O'Grady

With over 15,000 students, the biggest drama Helen O'Grady Academies had was in keeping track of everyone. This was made even more difficult when all those students are spread across 50 sites in the UK, each with different Principals all doing admin their own way. It left the UK's leading acting academy in need of strong direction.

That's when Meantime was appointed and together we gave it the MIDAS touch - a web-based system which stands for Management Information Data and Support. Our bespoke solution replaced the old paper system and made it possible to keep track of pupils, maintain accounts, and deliver marketing campaigns. It was the 24-7 approach Helen O'Grady Drama Academies needed enabling tasks that would usually take a day to be completed in just ten minutes. Needless to say, it became a smash hit.

Testimonials

Retro Co

Retro Co is an online shop for A Card And A Gift, the company that sells the iconic CD and DVD cards throughout the world. As less and less people have CD players and move to enjoying to their music on MP3 players, Retro Co needed a mechanism to download musical content to people who had purchased one of their cards.

Retroco - www.retroco.com

Meantime and Retroco

RetroCo's business model - of allowing customers to create birthday cards on disc featuring songs from the birth year - was in danger of becoming a little too retro for its own good. It needed to move with the times and allow for downloading tracks, as well as receiving physical CDs. So they called Meantime and our solution was music to their ears. We built a system using Amazon Cloud to manage the uploading and downloading of the files. This was capable of handing the demand, no matter how busy things became. Amazon's server also had the benefit of being the most cost-effective way to do this - able to adapt to demand but not costing the earth during idle times. And by use of a neat approach to file management, we also helped RetroCo upload individual tracks but have them delivered as a single package - meaning customers on slower systems could move at their own pace. It was all another bespoke solution and a number one hit for RetroCo!

Testimonials

eatsleepthink

eatsleepthink are an award-winning team of creative individuals with a passion for great work. With a diverse range of talents and US partner G&S Business Communications, Eatsleepthink offer a genuine promise of originality, creativity and innovation all over the globe from the outskirts of Sheffield.

eatsleepthink - eatsleepthink.com

Meantime and eatsleepthink

When faced with a client called eatsleepthink Design, we knew we'd have to prove that Meantime ate, slept and thought about our business too. Luckily, the attention to detail we show every project shone through as we tackled a complex project to develop an app for young people facing life challenges. Working closely with eatsleepthink and Sheffield Futures, we brought all the content and resources together in a multi-device app called Mi LifeMapp. Our technical skills, however, was only part of what made this collaboration a success. With this project being so sensitive, eatsleepthink wanted a partner who could work to a vision, respecting the many issues surrounding it. As proud as we are of our technical abilities, in this case we are even more proud that we're that partner.

Further Information (external links)

Launch of Mi LifeMapp - YouTube video

Testimonials